Skip to main content
Water
28 articles
How do I disconnect water service in Dallas?How to turn off water if you are moving out of Dallas
I need my water turned on sooner than the earliest available date. How can I do that?If you need to turn your water on sooner, here is a helpful guide.
How do I get in touch with my city's utilities department?Key contact numbers for our partner cities.
Why does my city require proof of ownership before they will activate my water service?Many of our customers find that they are required to provide proof of ownership. Here's why.
Does 2TurnItOn handle billing?Billing is handled by the city that handles your water service.
What documents do I need to set up water service?A helpful guide for how to prepare.
I need to change the date on my water turn-on request. How can I do that?If you need to change your service date, here is a helpful guide.
How do I track the status of my water turn-on request?How to keep tabs on your water order
How long does it take to get my water service connected?How long you can expect to wait for water service.
I just signed up with 2TurnItOn. Is my water account active?What you can expect after you submit your water order
Do I need to pay a deposit for water services?
How much will water cost me?
My order been rejected? What do I do now?How to navigate a water order rejection
I only need some services from the City of Kyle, TX, but 2TurnItOn requires that I check out all services What do I do?
Why haven't I heard any news about my pending water order?
My Duncanville, TX water order is on hold for documents and a deposit - what do I do?
My Dallas, TX water order is on hold for additional documents - what do I do?
My Leander, TX water order is on hold for documents and a deposit - what do I do?
How do I pay my water deposit in Amarillo, TX?
Do I need to pay a deposit if I sign up for water in Dallas, TX?
How do I pay my Dallas water bill?
The City of Topeka, KS needs to verify my ID - where do I go?
My Bedford, TX water order is on hold for documents - what do I do?
My Amarillo, TX water order is on hold for documents - what do I do?
How do I discontinue water service at my previous home?
My city requires a lease agreement to start service but I don't have one yet - what do I do?
My city requires closing papers to start service but I don't have one yet - what do I do?
The City of Topeka, KS says I have a past due balance - what do I do?