How will I know if I have a past due balance?
The city will send you an email notifying you that you need to pay your balance before you can proceed with starting or transferring water service.
How do I pay?
You can pay two different ways.
By phone:
Topeka has an automated phone system at 785-368-3111.
Online:
You can pay at https://www.topeka.org.
Remember:
Once the balance is paid in full, call the city's Customer Service Center at 785-368-3111 Monday-Friday from 7:30am-5:30pm to complete your order.
I have questions - who do I call?
Call the city's Customer Service Center at 785-368-3111 Monday-Friday from 7:30am-5:30pm.