How will I know if my order is on hold?
The city will send you an email notifying you that your water order is on hold. This email will also outline why and what actions you need to take to move your order along.
What documents might the city ask for?
A closing statement (if you own the property)
A lease agreement (if you're a renter)
A copy of your state issued identification or driver's license
How to submit documents
By email:
Send your scanned items (.pdf only) to [email protected].
By mail:
City of Leander Utility Billing Department
PO Box 317
Leander, TX 78646-0317
In person:
City of Leander Utility Billing Department
105 N Brushy Street
Leander, TX 78641
There is a drop box location on the south side of the building in the alley.
How much is the deposit?
A deposit of $100.00 and a service fee of $20.00 must be paid prior to your service being initiated.
How to submit your deposit and service fee
By mail:
City of Leander Utility Billing Department
PO Box 317
Leander, TX 78646-0317
In person:
City of Leander Utility Billing Department
105 N Brushy Street
Leander, TX 78641
There is a drop box location on the south side of the building in the alley.
By phone:
512-259-1142