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My Leander, TX water order is on hold for documents and a deposit - what do I do?
My Leander, TX water order is on hold for documents and a deposit - what do I do?
Updated over 5 months ago

How will I know if my order is on hold?

The city will send you an email notifying you that your water order is on hold. This email will also outline why and what actions you need to take to move your order along.

What documents might the city ask for?

  • A closing statement (if you own the property)

  • A lease agreement (if you're a renter)

  • A copy of your state issued identification or driver's license

How to submit documents

By email:

Send your scanned items (.pdf only) to [email protected].

By mail:

City of Leander Utility Billing Department

PO Box 317

Leander, TX 78646-0317

In person:

City of Leander Utility Billing Department

105 N Brushy Street

Leander, TX 78641

There is a drop box location on the south side of the building in the alley.

How much is the deposit?

A deposit of $100.00 and a service fee of $20.00 must be paid prior to your service being initiated.

How to submit your deposit and service fee

By mail:

City of Leander Utility Billing Department

PO Box 317

Leander, TX 78646-0317

In person:

City of Leander Utility Billing Department

105 N Brushy Street

Leander, TX 78641

There is a drop box location on the south side of the building in the alley.

By phone:

512-259-1142

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