If you need to change the date on your water service request, you will need to reach out to your city directly to amend the request as 2TurnItOn is unable to make edits once the order has started processing.
Important notes
Please have your 2TurnItOn confirmation ID handy so your city contact can find your order quickly.
Unless otherwise stated, you do not have to be present for the city to turn on your water.
Key contacts
Below are the telephone numbers for the key utilities contacts at each of the cities 2TurnItOn serves:
Municipality | Phone Number |
Aledo, TX | 817-441-7016 |
Amarillo, TX | 806-378-3030 |
Bedford, TX | 817-952-2100 |
Bedford, VA | 540-586-7679 |
Bellmead, TX | 254-799-2436 |
Belton, TX | 254-933-5800 |
Bridgeport, TX | 940-683-3400 |
Canyon, TX | 806-655-5000 |
Colleyville, TX | 817-503-1020 |
Dallas, TX | 214-651-1441 |
Decatur, TX | 940-393-0200 |
DeSoto, TX | 972-230-9627 (then press '7') |
Duncanville, TX | 972-780-5010 |
El Campo, TX | 979-541-5075 |
Elgin, TX | 512-285-5721 |
Fairview, TX | 972-886-4242 |
Flower Mound, TX | 972-874-6000 |
Forney, TX | 972-552-6645 |
Fredericksburg, TX | 830-997-7521 |
Freeport, TX | 979-233-3526 |
Grapevine, TX | 817-410-3000 |
Henderson, TX | 903-657-5246 |
Hewitt, TX | 254-666-6171 |
Highland Village, TX | 972-899-5090 |
Iowa Park, TX | 940-592-2131 |
Junction, TX | 325-446-2622 |
Kilgore, TX | 903-984-5081 |
Kyle, TX | 512-262-3960 |
Leander, TX | 512-259-1142 |
Liberty Hill, TX | 512-778-5449 |
Lucas, TX | 972-912-1205 |
Lufkin, TX | 936-634-8881 |
Northlake, TX | 940-648-3290 |
Port Lavaca, TX | 361-552-9793 ext 236 |
Prosper, TX | 972-569-1180 |
Red Oak, TX | 972-617-3638 |
Rockport, TX | 361-729-2213 ext 234 |
Sherman, TX | 903-892-7237 |
Taylor, TX | 512-352-2066 |
Terrell, TX | 972-551-6600 |
Topeka, KS | 785-368-3111 |
Willis, TX | 936-856-4611 |