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Why does my city require proof of ownership before they will activate my water service?
Why does my city require proof of ownership before they will activate my water service?

Many of our customers find that they are required to provide proof of ownership. Here's why.

Updated over 5 months ago

Many cities require proof of ownership before turning on water service to ensure that the request comes from the legitimate property owner. This verification helps prevent fraudulent requests and unauthorized use of services. It also ensures accurate billing by confirming who is responsible for paying the water bills. Additionally, it allows the city to adhere to local regulations and confirm that the property is habitable, safe, and properly maintained. This process helps cities manage resources effectively and maintain accurate records for service provision and billing.

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