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Do I need to pay a deposit if I sign up for water in Dallas, TX?
Do I need to pay a deposit if I sign up for water in Dallas, TX?
Updated over 5 months ago

In general, yes. Deposits will be billed on your first bill.

However, a deposit is not required if you meet at least one of the following criteria:

  • Your credit history with DWU is good;

  • You are at least 65 years old;

  • You own, or are in the process of buying, the property to be served;

  • You have a letter of guarantee from another person who has a good credit history with DWU; or

  • Your account with another utility was not delinquent and timely payments were made for 12 consecutive months.
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Some customers who do not need to pay a security deposit when they apply for service are asked to do so later because they become delinquent or develop an unsatisfactory credit history with DWU.

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